Privacy policy
How we handle the information you share with us when you visit our website.
Privacy notice
Controller
Name: LymphaTouch Oy
Address: Valimotie 13 A, 00380 Helsinki, Finland
Email: contact@lymphatouch.com
Contact person for data protection matters
Name: Janne Matikainen
Email: contact@lymphatouch.com
Name of the register
LymphaTouch Oy customer register
Purpose of the register
Visitors to the website may, at their own discretion and with their consent, submit a contact request using the mailing list sign-up form, the contact form or a possible chat service on the website. The purpose may include, but is not limited to, a contact request, a request for a quote, a customer service support request or any other enquiry related to the Company. With the user's consent, the information they enter is also stored for the Company's sales and marketing purposes.
Legal basis for collecting and processing data
User data is collected and processed with the customer's consent or to perform a contract with the customer.
Data content of the register
We store the information requested from and entered by the user, including at least:
- Name
- Email address
Data retention period
Personal data is kept until further notice.
Who is the data disclosed or transferred to?
The Company uses trusted partners to target its marketing communications and allows these partners to collect information from its websites using cookies and similar technologies for that purpose.
Service providers used by the Company (such as a media agency) may have access to data generated through the use of the websites. Service providers may use this data only for the Company's purposes. In this context, the Company may transfer the personal data it processes outside the EU or EEA in accordance with applicable law.
The Company contractually ensures that its partners and service providers process the data in accordance with the legislation in force at the time.
Your rights
In addition to the right to be informed about the processing of personal data, under data protection law the user has the right to:
- access the personal data stored about them
- have inaccurate data corrected
- have their data erased and be forgotten
- withdraw their consent
- restrict the processing of their data
- request that data they have provided, which is processed automatically on the basis of consent or a contract, be transferred from one system to another
The main way for users to influence the processing is by changing their cookie settings. Users can also contact the controller by email or phone, and they have the right to lodge a complaint with the Office of the Data Protection Ombudsman in Finland.
Our cookie policy
This cookie policy describes how we use cookies and other similar tracking and targeting technologies (together referred to as cookies) on our websites. Cookies collect information about how and when the website is used. This information helps us improve the usability of the website and target marketing messages to people who have visited it.
The use of cookies is based on the user's consent. If you do not disable cookies, you have accepted their use. The controller follows current guidance when requesting consent. The use of cookie data may become subject to new legislation or guidance from the authorities, and we will update our practices as needed to comply with them.
What cookies are and what information they collect
We use cookies on our website. A cookie is a small text file that is sent to the user's computer and stored there. The website uses both first-party and third-party cookies. First-party cookies are set by the website shown in the address bar. The websites also use cookies from third parties, such as advertising technology providers and social media services. Only the server that set a cookie can later read it and recognise the browser, for example when the user returns to a website they have visited before.
Cookies on the websites collect information such as:
- how many users the website has
- which devices have been used to access the website
- which web address users came to the website from
- which individual pages users have visited
Cookies and website servers automatically record the page requests made by visitors. This information usually includes the request itself, its date and time, the IP address of the user's device, and the browser type and language. The data is in a form that cannot be linked to an individual user without additional information. Cookies do not store information such as the user's name, email address, phone number or home address.
What are cookies and the related data used for?
Analytics and visitor measurement cookies: The web analytics tool Google Analytics uses cookies to collect statistics. The data is collected to analyse visitor numbers, interest in content and how the service is used, and to develop the website.
Marketing targeting cookies: Cookies allow the Company to target marketing communications to users who have visited its website. The Company's targeting partners include Google and social media services. Google Tag Manager is also used to manage these cookies.
The processing of third-party cookie data is subject to the third parties' own terms: Google Analytics, Google Tag Manager, Facebook and LinkedIn.
How long cookies last
Some cookies last only for the session, until the user closes the browser. Others are persistent cookies that remain valid for anything from a few months to several years. Users can limit how long cookie data is kept by clearing cookies in their browser settings, which resets their previous cookie profile. Data from analytics and visitor measurement cookies is typically deleted within two years, and data collected for marketing targeting is typically processed for a few months.
How can I manage cookies?
Users can block cookies with the website's cookie management tool or delete them in their browser settings. Blocking cookies may affect how the services work. Blocking or deleting cookies may also affect choices made earlier on the websites. The settings are browser-specific, so users need to make their choices separately in each browser.